Thursday 11th March 2010.

Lord's Cricket Ground
www.lords.org
8 Saint John's Wood Road
London, NW8 8RE, United Kingdom
020 7289 1611

 
Geoff Langston, Director, Arizion presents a Workshop entitled "Motivation and Relationship Building"
 
It has been suggested that the cost of attracting a new customer is fives times more than to look after the customers we already have. Therefore, does it not make economic sense to look after our existing customers?
Whether we are working with our external customers or with our organisational teams (internal partners), building effective relationships and motivating people can provide straightforward and fast routes to business success.
During this interactive session, you will gain pragmatic and practical insights and ideas about how you can enhance your working relationships and motivate the people you do business with.
 
For Arizion Workshop details contact:  
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For details about the CSTA contact:
            Anne Marie Lose
Tel 07941 191 434
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WEB: www.customerservicetrainingassociation.co.uk
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